Hospitality Technology / PMS
Hotel OS
A complete property management system that runs like a desktop operating system. Front desk, room rack, reservations, housekeeping, maintenance, billing, POS, night audit, revenue and channel management open as windows side by side, so staff never juggle browser tabs.
The system is in final testing.
Overview
Hotel OS is a complete property management system that runs like a desktop operating system. Front desk, room rack, reservations, housekeeping, maintenance, billing, POS, night audit, revenue and channel management open as windows side by side, so staff never juggle browser tabs.
It also includes a direct booking engine for guests, a mobile app for housekeeping and maintenance staff, multi-property control, and an AI copilot that answers questions and prepares actions for staff to approve before anything changes.
It is built by someone who has worked front desk, night audit and a 155-room, two-hotel operation, and who knows Mews and Opera from the inside. Every workflow starts from how a hotel shift actually runs.
Product views
Business problem
Hotel software sits inside a live operation.
A PMS is not simply a reservation database. Front-office teams use it while handling guests, room status, payments, reservations, changes and operational exceptions in real time — often across several systems at once.
Hotel OS brings those tools together as windows in one desktop, so a shift runs without juggling browser tabs.
Product approach
Built from the shift, not from a feature list.
Hotel OS is built by someone who has worked front desk, night audit and a 155-room, two-hotel operation, and who knows Mews and Opera from the inside. Every workflow starts from how a hotel shift actually runs.
The project is independent and is not affiliated with those companies.
Core capabilities
Capability areas in scope.
- Property management
- Front desk operations
- Housekeeping and maintenance
- Revenue and channel management
- Booking engine
- Multi-property control
Product scope
What the system covers
The system as built during final testing.
- 26 integrated apps
- Front desk, room rack and reservations
- Housekeeping and maintenance
- Billing, POS and night audit
- Revenue and channel management
- Direct booking engine for guests
- Mobile app for housekeeping and maintenance staff
- Multi-property control
- AI copilot — prepares actions for staff to approve before anything changes
- Role-based access per staff member
- 380+ automated tests
Current state
In Final Testing
Hotel OS is in final testing. No hotel customers are claimed while testing continues.
In Final TestingBuilt with operational hospitality context: the product direction comes from years inside hotel operations.
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