Digital Products × Hospitality Operations
Two disciplines connected by practical business experience — building digital products and improving the operations behind real businesses.
ZAZAPP Design · Digital & AI
Websites, applications, AI-enabled solutions and automation designed around how businesses actually operate.
Zaza Duty Manager · Hospitality
Freelance and interim support across hotel operations, management, revenue, PMS and operational technology.
Selected work
Selected digital platforms and systems across hospitality, transport and business operations.
01
A digital booking platform designed for an independent taxi business with one driver and one vehicle. The system focuses on a direct customer booking experience and practical business administration without unnecessary fleet complexity.
02
A Netherlands-first hotel booking platform being developed around hotel discovery, availability, booking operations and OTA workflows.
03
Hospitality Technology / PMS
A complete property management system that runs like a desktop operating system. Front desk, room rack, reservations, housekeeping, maintenance, billing, POS, night audit, revenue and channel management open as windows side by side, so staff never juggle browser tabs.
Hospitality experience
Experience developed across front office, duty management, hotel management and multi-property operations in Amsterdam hospitality.
Experience snapshot
Night Auditor → Night / Duty Manager
Approximately nine years
Hotel Manager
Approximately seven years managing a 34-room hotel
Operations Management
Recent responsibility across two Amsterdam hotels totalling approximately 155 rooms and 78 team members
Areas of responsibility
Business × Technology
Years inside hotel operations shaped how I approach technology: start with the real workflow, understand the problem, then build what is actually useful.
That perspective also works in reverse. Technology, automation and data can make day-to-day operations simpler, faster and easier to control.
Expertise
About
My professional background started in hospitality and developed through years of operational and management responsibility. Alongside that experience, I moved deeper into software, web products and AI-assisted development. Today those disciplines come together in one business: building useful digital products and supporting hotel operations.
More about meWebsite, application, automation or a business problem that could be solved through technology.
Discuss a ProjectFreelance, interim or project-based support for hotel operations and management.
Discuss an Assignment
